Crickez Privacy Policy — How Your Information Is Protected

Crickez is a trusted online betting and gaming platform in Bangladesh. We believe your privacy is a fundamental right — not a privilege. That is why we are upfront about everything: what personal information we collect, how we use it, and how we keep it secure.

This Privacy Policy applies to the Crickez website (crickez.win) and all related services. Reading it will help you understand your rights over your data and how Crickez upholds them.

Crickez's Privacy Policy is built on applicable Bangladesh data protection laws and international best practices. We never sell your information, share it with unauthorized third parties, or use it for marketing without your consent.

Crickez only collects the information genuinely needed to provide our services. We do not gather unnecessary or excessive data.

Crickez collects information through several methods. Each method is transparent and based on the user's informed consent.

• Information provided directly by you: Information you provide directly through registration, profile updates, KYC forms, or support chat.
• Automatically collected information: Data collected automatically via cookies, web beacons, and log files while using the platform.
• From Third Parties: Data received from payment gateways (bKash, Nagad, Rocket) or identity verification agencies.
• Public Sources: Publicly available information from social media profiles or government databases, where applicable.

Crickez never collects information without your knowledge or through deceptive means. If our data collection requirements change, you will be notified in advance.

Crickez uses your information solely for the purposes listed below — it is never used for anything beyond that.

• Account Management: Registration confirmation, login security, and profile management.
• Financial Transactions: Processing deposits and withdrawals, and maintaining transaction history.
• Service Improvement: Analyzing data to improve the user experience.
• Security Assurance: Preventing fraud, money laundering, and unauthorized access.
• Legal Obligations: Meeting the requirements of applicable laws and regulatory authorities.
• Responsible Gaming: Identifying signs of problem gambling and providing timely support.
• Customer Support: Fast resolution of your questions and complaints.

Crickez never sells your personal information. That said, limited data may be shared with select trusted partners solely to deliver our services.

• Payment Processors: bKash, Nagad, Rocket — only the data necessary to complete transactions.
• KYC Verification Provider: Authorized agencies for identity and age verification.
• Law Enforcement Agencies: Relevant government authorities in Bangladesh in the case of a legal order or investigation.
• Technology Partners: Server hosting and cybersecurity service providers — bound by strict confidentiality agreements.

Only the minimum necessary data is shared in every case, and all parties involved are bound by the same standard of privacy protection as Crickez.

The Crickez website uses cookies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored in your browser.

• Essential Cookies: These are essential for maintaining login sessions and ensuring platform security — the platform cannot function without them.
• Functional Cookies: To remember your preferences, such as language and theme settings.
• Analytics Cookies: Understanding which parts of the platform are used most — fully anonymized.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

Crickez follows the highest industry standards to protect your data. Our security infrastructure is regularly reviewed and updated.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Encrypted Storage: All stored sensitive data is kept encrypted at all times.
• Access Control: Only authorized personnel have access to user data.
• Regular Audits: Regular security audits conducted by cybersecurity experts.
• Data Retention Period: After account closure, data may be retained for up to 5 years as required by law.

Every registered Crickez user has the following rights over their own data. To exercise these rights, contact us at [email protected].

Crickez strictly does not collect or store information from individuals under 18. Age is verified at registration, and any minor's data collected inadvertently is deleted immediately.

For any questions, requests, or complaints regarding the Privacy Policy, please contact the Crickez data protection team.

• Email: [email protected]
• Website: crickez.win
• Response Time: Within 72 hours at most

The Crickez Privacy Policy may be updated at any time. The date of the latest revision will always appear at the top of the page. Users will be notified in advance of any significant changes.