Crickez believes gaming should be a source of joy, not stress. Responsible gaming means knowing your limits, keeping your loved ones in mind, and always treating play as entertainment.
Our Commitment
At Crickez, we're more than just a betting and gaming platform — we're a responsible community. Responsible Gaming means setting your own budget, managing your time, and never viewing gaming as a source of income. Crickez always wants you to stay healthy, happy, and financially secure.
Millions of people in Bangladesh enjoy online gaming every day. For a small number, though, it can become a problem. Crickez is here to help you identify and address that. Our Responsible Gaming This policy is completely free and open to everyone.
Crickez believes the whole point of gaming is fun and entertainment. If you ever feel like things are getting out of control, reach out to us right away. We're not here to judge — we just want to help.
Please note: Responsible Gaming means strength, not weakness — it's the mark of a smart, self-aware player. Every Crickez member is part of that culture.
Keep in mind: Online gaming and betting are purely for entertainment. Never chase your losses by placing more bets to try to win back what you've lost.
Crickez Safety Features
Crickez has multiple effective measures in place to promote responsible gaming.
On Crickez, you can set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase requires a 7-day waiting period.
Immediate EffectOn Crickez, you can set an automatic logout after a specified period of inactivity. You'll also receive hourly reminders so you always know how long you've been playing.
Automatic RemindersIf you feel the need, you can suspend your own account for anywhere between 6 months and 5 years. During this period, logging in will be completely blocked.
Completely SafeCrickez lets you set a loss limit that automatically stops your gaming session once you reach a set amount. It's your best line of defence against financial harm.
Financial ProtectionRegular pop-up notifications will keep you informed of how long you've been playing and how much you've spent. These reminders help you stay aware.
Raising AwarenessCrickez's specialist support team is available around the clock. If you're struggling with gaming addiction or financial difficulties, contact us anytime at [email protected].
Free Support⚠️ Warning Signs
Gaming addiction rarely appears overnight. It gradually begins to affect your daily life. If you notice any of the signs below, seek help immediately.
If you notice even one of these signs, don't wait — contact the Crickez support team right away. Asking for help takes courage.
✅ Signs of Healthy Gaming
Responsible gaming on Crickez means keeping gaming a balanced part of your life. Following these habits will help ensure gaming stays enjoyable.
Tips: You can easily set deposit limits and session timers right from your Crickez account settings. It only takes about 2 minutes.
Protection Tools
Crickez provides multiple self-control tools to help you play responsibly — available for you to use at any time.
Set a maximum deposit on a daily, weekly, or monthly basis. Lowering your limit is instant; increasing it takes 7 days.
Instantly ActiveAutomatically stop your gaming session once you hit a set loss amount. It's the most effective way to prevent financial damage.
Automatic ProtectionSet a daily play time limit. Once that time is up, Crickez will automatically log you out.
Time AwarenessSuspend your account for 6 months to 5 years. Your account cannot be recovered during this period.
Long-Term ProtectionStep-by-Step Guide
Activating self-exclusion on Crickez is quick and straightforward. Just follow a few simple steps to protect yourself.
Log in to your Crickez account and go to your Profile Settings.
Go to the Settings page and look for the "Responsible Gaming" option.
Choose one of the options: deposit limit, session limit, or self-exclusion.
Set your preferred limit or exclusion period and confirm.
Crickez will send a confirmation message to your registered email or mobile number.
For assistance, email us directly at [email protected]. Our team will respond within 72 hours.
If you answer "yes" to more than three of the questions below, please speak with the Crickez support team.
Have you spent more than your budget in the past month?
Have you placed more bets trying to win back money you've lost?
Has gaming caused problems with family or friends?
Have you tried to stop gaming but can't?
Have you been gaming with borrowed money or your savings?
Do you feel irritable or restless when you're not gaming?
If you answered "Yes" to 3 or more questions, please reach out to the Crickez support team today. Seeking help is not a weakness.
FAQs